FAQ — Chi qc™

We are dedicated to providing you with excellent customer service. If you have any questions or concerns, please email us at chi.qc@gmail.com, and we will get back to you within 24 hours.

No refunds are accepted unless your package is lost or damaged during delivery. Email us at chi.qc@gmail.com ASAP. If the order has not already been shipped then we can still change or cancel your order. Once it has been shipped, there are no cancellations, returns, or exchanges.

You will receive a tracking number for your order as soon as it has been shipped.

If you want to order something and ship outside the US, contact chi.qc@gmail.com to set up a custom order.

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Not at the moment, but keep an eye out for pop-up locations to be announced.

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Please email me at chi.qc@gmail.com!

Frequently Asked Questions

Oh no! I have a question not addressed in this FAQ.

Can I return, exchange, change, or cancel my order?

How do I track my order?

Do you ship outside the US?

How should I take care of my born-again garment?

Do you have an in-person location?

What methods of payment are accepted?

I want to collaborate with you! Who should I contact?